The role of residential care homes
Forest Brow is a residential care home located in the tranquil village of Liss in Hampshire. Our seaside location, alongside excellent transport links, means that all residents here are well-connected and can be visited with ease. Our facilities and level of care allow for a tailored and individualistic approach that allows for the unique needs of each resident to be catered to. We our dedicated to personalised care that deals with the individual needs of the residents that stay here with us, and this is translated in our care services and facilities.
How do I evaluate the quality of a residential care home?
To gage the quality of a residential care home there should be a key focus on the care quality and the services provided at the care home. The CQC are the governing body for care homes in the UK and this score can give you a good idea of the quality of a residential care home, though their inspections are between every 6 months and 5 years, so it does not always offer a complete understanding of the quality of the care home.
The priority when looking at the quality of a care home is the care provision, centred on two key questions.
Who carries it out?
A staff team that is well-trained and dedicated is key to the care a residential home provides. With a good staff team, you can be reassured that the care provided is to be of good quality. At Forest Brow, every carer has a basic training of at least a Level 4 Diploma in Care, with some reaching Level 5. Our application process is rigorous so that we can assure every carer we welcome is well-suited to the role and will perform best within our facilities. As well as this, our carers often take on extra courses and qualifications voluntarily, to better their own skill set and further contribute to improving the level of care here at Forest Brow.
Our carers are dedicated staff who are driven by our ethos of putting the residents’ individual needs first, allowing for a focused team that are all working for the best of the residents that stay with us. Our care team is also led by a driven manager who tirelessly works to better the conditions and services here at Forest Brow. Great co-ordination of our team allows for services which are best suited to all who come to stay with us.
How is it carried out?
The care services and how they are enacted is central to the quality of a residential care home. At Forest Brow, the care is one-to-one and around the clock. Each resident is assigned a carer to allow for maximal personalised care and an approach that makes the resident feel seen and valued. By providing each resident with a dedicated carer, we have services that are focused on the residents individual needs. By also making this care 24-hour, it means that there is always a carer on standby to ensure that the residents are looked after at all times.
At Forest Brow, our care is as such because we believe that the best care is that which is personalised and tailored to the individual needs of the residents.
What questions should I ask when visiting a care residential home?
There are many insightful questions which should be asked if you are visiting and are interested in a residential care home.
These questions can be considered and answered. Firstly, you should ask about any access arrangements you would need and where they are around the residential home. At Forest Brow, there are disability arrangements to allow for ease of all residents when they stay with us. Full wheelchair access is available and can be shown when you come to visit.
Secondly, you should ask about bedroom arrangements and facilities. At Forest Brow, all of our accommodation is single occupancy with many with en-suite facilities. When visiting, asking to view the rooms with and without the en-suite facilities can help inform your decision and will enable you to see what would best suit your needs best. Our accommodation is boutique-style and comfortable, setting up a living environment which is homely and wholly tailored to the needs of the individual. Our home houses up to 32 residents, and they each stay in a room which is their own living space, allowing for comfort and a welcoming environment.
Questions surrounding the ongoings and activities of the home should also be asked when you are at the home, allowing for a greater understanding of general life at the home. At Forest Brow, we provide both internal and external activities which are planned by our activities coordinator who works tirelessly to plan stimulating entertainment for the residents at the home. Within the home, crafts and other activities that are often seasonal provide stimulation and engagement allowing for a pleasant experience. As well as this, day trips to the local area including the seaside also provide entertainment which contributes to the overall positive experience our residents have at the home.
As well as this, food is a key part of life at the home. Asking about the meals provided at the care home can also be an important question that you should ask. At Forest Brow, we have chefs that use local ingredients to cook meals which are equally nutritious and tasteful, allowing for a well-rounded meal time which continues to fulfil the needs of each of the residents. Mealtimes are also an important part of the social aspect found here at Forest Brow. Residents sit together, allowing for a community to form and relationships to be created.
How do residential care homes compare to assisted living facilities?
Whilst assisted living facilities are characterised by their further autonomy as those living in them are often more mobile and need less assistance, residential care homes provide greater close support and are an environment where those who are less able to look after themselves can be looked after by trained carers.
Residential care homes provide comprehensive care that is closer and more personal, with the best care homes even providing one-to-one care. This is seen at Forest Brow, where each resident is assigned a carer when they come to stay with us. This means that, at all times each resident is able to access one-to-one support within a close facility. Assisted living facilities also have a dedicated support system but it is much less close-call and allows for more individual self-care.
Assisted living facilities are more independent as whilst there is care available at all times, individuals live alone and often have their own space in a building separate from others. In a residential care home, the residents live together in one building and participate in many regularities and activities together. Residential care homes provide more structured and specialised daily care in comparison to the greater freedoms of assisted living. All in all, the main comparison point is the level of independence and active care.
Residential care homes provide more structured and specialised daily care
What ratings or reviews should I check for residential care homes?
Residential care homes can be reviewed in various ways. The official rating of care homes can be seen in inspection reports, in England the CQC is the main body for officially inspecting residential care homes and giving them a rating. At Forest Brow, our services were rated good in three out of the five measures that CQC uses. Our service is rated effective, caring and responsive by officials. The overall safety and leadership of our home was labelled as requiring some improvement, with some specifically listed improvements listed on the latest report of 2023. Since then, we have worked tirelessly to attempt to improve our services and work on the areas which the CQC has outlined.
Less formal but still highly valuable reviews can be found on websites such as carehome.co.uk. On this site, you can read personal experiences and their rating of care homes, allowing for a more direct review that is direct to the experience of those that have had a loved one reside at the care home. Forest Brow has over 35 personal reviews on this site, and it outlines the experiences of many who have positively experienced our home.
Are there residential care homes that specialise in dementia care?
Certainly, within the UK you can find various homes that have different specialisations. Dementia care has specific requirements which are fulfilled by some homes. At Forest Brow, we do specialise in dementia care alongside our general all-rounded care. With particular training and services, we provide an environment fit to deal with residents that have dementia.
Our commitment to excellence in all areas of care is seen in that our staff have previously been award-winning, including Manager and Carer of the Year awards. This recognition highlights our dedication to all elements of care, including specialised dementia care.